Privacy Policy

1. Who We Are

This privacy policy applies to IPEC sarl ("IPEC", "we", "us", "our"), a company registered in Lebanon, headquartered at IPEC Bldg., Zouk Mosbeh, Keserwan, Lebanon. We operate the website ipec.me.

For privacy enquiries, contact us at info@ipec.me or by phone at +961 70 389000.

2. Information We Collect

We collect information you provide directly to us, including:

• Name, company name, email address, and phone number when you submit a quote request or contact form.
• Technical information such as IP address, browser type, and pages visited (via server logs and analytics).
• Cookie data as described in our Cookie section below.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide quotes for commercial kitchen equipment.
• Communicate with you about products, services, and promotions (with your consent).
• Improve the website and our services.
• Comply with legal obligations.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our business operations (e.g., email hosting) under confidentiality agreements.
• Law enforcement or regulatory authorities when required by law.

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 3 years for business record purposes.

6. Cookies

ipec.me uses strictly necessary cookies for website functionality. We may also use analytics cookies (Google Analytics) to understand how visitors use our website. You can control cookie settings in your browser. Continuing to use this site implies consent to strictly necessary cookies.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal obligations).
• Withdraw consent to marketing communications at any time.

To exercise these rights, contact us at info@ipec.me.

8. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the website after changes constitutes acceptance of the revised policy.